Verdance Business Development SOP
The Runway Framework
A repeatable operating system for moving qualified opportunities from first signal to governed delivery, expansion, and referral.
Commercial principle
Evidence before optimism.
The pipeline exists to make commercial decisions visible. A lead moves only when its entry criteria, proof, owner, due date, and next action are recorded—not because a conversation felt promising.
Near-term services
Paid, scoped work for companies with an urgent commercial, operating, trade-readiness, heritage, or infrastructure problem.
Producer-direct programs
Governed programs for qualified volume buyers with recurring category demand, a workable receiving/import pathway, and decision access.
Structure, not commodity spread
Verdance designs, validates, documents, and governs commercially usable lanes. It does not take title, hold inventory, or resell product.
How to use this SOP
Choose the motion, then control the evidence.
Secure 1–2 signed, paid Mode 2 engagements. Mode 1 is pursued only under its volume, import/receiving, and decision-access gates.
01 · Land
Outreach that earns a relevant conversation.
Begin with the account’s observable trigger and a single hypothesis. Do not lead with a general capability dump, free strategy, or a product promise.
Account-specific first touch
Message integrity check
- Named account-specific trigger
- Relevant founder, executive, commercial, or operating role
- One hypothesis—not a generic claim
- A 15–20 minute CTA
- No free diagnostic or solution design in the message
Qualified buyer first touch
Mode 1 outreach threshold
- Relevant product/category fit is identified
- At least partial recurring-volume evidence
- At least partial import/receiving evidence—or exact gap
- Likely decision-maker role is named
- Account-specific trigger and channel-conflict pre-check completed
Message builder
Create the account brief before you write.
02 · Land
Qualify the problem before investing founder time.
A lead is not qualified because the conversation is positive. It is qualified when the relevant gates have evidence and the route is explicit.
Service qualification opener
The five service checks
Four to five checks
Actively pursue and move to discovery or a scoped solution path.
Two to three checks
Qualify further before investing more founder time.
Fewer than two
Deprioritize, nurture, or disqualify with a recorded reason.
Producer-direct qualification
All three gates must pass.
A high fit score, buyer prestige, chef enthusiasm, or product sample request cannot override a failed core gate.
Qualification record
Generate a clear route.
03 · Land
Turn symptoms into a decision-ready problem.
Discovery is where Verdance distinguishes a live commercial issue from a general interest conversation. Ask directly, document precisely, and do not prescribe before the operating reality is clear.
Discovery agenda
Five questions that create a usable brief.
- What changed, or what is about to change, that makes this important now?
- Where does the current process create cost, delay, risk, lost visibility, or reduced buyer confidence?
- Who owns the outcome, and what decision must they make?
- What has been tried, and why did it not resolve the problem?
- What would make this work an unambiguous commercial win?
Mode 1 additions
Supply-program discovery.
- Which ingredient category has real recurring demand?
- Is this a program, a sourcing exploration, or a sample evaluation?
- Who owns category approval, commercial terms, and receiving?
- What importer, distributor, or receiving pathway exists?
- What documentation, traceability, and onboarding standards apply?
Discovery canvas
Create the internal recap before solution design.
04 · Control Tower
Design the smallest credible intervention.
The proposal is not a capability brochure. It is a commercial decision document: problem, outcome, scope, responsibilities, timeline, investment, assumptions, and next commitment.
Mode 2 service lanes
Route the work correctly.
Proposal language
Proposal brief generator
Create a scoped commercial recommendation.
05 · Take Off & Expand
Deliver proof, then earn the next decision.
Expansion follows documented value and a distinct, funded need. It is not assumed at signature and should never be hidden inside an unbounded initial scope.
Establish operating control.
Align outcome, decision rights, working cadence, source materials, access, and acceptance criteria before work begins.
Deliver a visible first unit of value.
Make the problem clearer, reduce risk, and establish whether a governed next phase is justified.
Separate the next opportunity.
Name the newly discovered problem, owner, outcome, investment, and decision—then qualify it as its own opportunity.
Post-delivery review
The evidence required to retain or expand.
| Stage | What must be true | Commercial action | Do not do |
|---|---|---|---|
| Onboarding | Scope, owners, cadence, source materials, and acceptance criteria are confirmed. | Launch the working plan and establish the shared record. | Start delivery on verbal assumptions. |
| Activation | A practical artifact makes the client’s decision or operation clearer. | Review early value and reconfirm the priority. | Deliver analysis without an applied decision path. |
| Retention | A defined continuing governance or implementation need exists. | Propose a bounded next phase or retainer. | Extend the original scope informally. |
| Expansion | A distinct need, sponsor, budget, and success condition are visible. | Create a new qualified opportunity. | Assume adjacencies will convert. |
| Referral | Delivery produced clear value and the client knows a relevant peer. | Request a targeted introduction tied to a real trigger. | Ask for broad, unqualified introductions. |
Internal reference
Commercial controls and claim boundaries.
Use these boundaries in every outreach, discovery, proposal, and delivery conversation. They preserve buyer clarity, producer protection, and truthful commercial positioning.
Verdance positioning
What we can say.
- Verdance may coordinate with an importer of record or distributor inside a governed lane.
- Verdance can deliver buyer-facing operating playbooks, documentation, lane design, and ongoing governance where contracted.
- VHC is an internal controlled validation and authorization program in Phase 1.
Do not state or imply
Claim discipline.
- Verdance is an importer, distributor, broker, retailer, commodity trader, or reseller.
- Verdance will promise supply before commercial, importer/receiving, documentation, and operating roles are defined.
- VHC is a third-party certification, certification mark, collective mark, geographic indication, FDA approval, or blanket compliance conclusion.
- A sample, pilot, chef endorsement, or one-time transaction proves recurring commercial demand.
- Unverified FSVP, producer, partner-authority, or market statistics.
CRM minimum record
Every active opportunity needs these fields.
| Field | Required record | Purpose |
|---|---|---|
| Account & route | Account type, Mode 1/Mode 2, direct/distributor-led/service/deferred route | Prevents misclassification and channel ambiguity. |
| Stage evidence | Observable evidence, source/date, gate/check status | Enforces evidence before optimism. |
| Decision owner | Named sponsor and relevant authority | Prevents founder time spent below the decision line. |
| Commercial record | Need, urgency, scope, investment signal, next decision | Makes a proposal decision-ready. |
| Execution record | Account owner, next action, due date, exit path | Keeps the pipeline operational rather than descriptive. |